Reader surveys
The Bodleian Libraries undertake regular surveys of our readers to enable us to assess user satisfaction and expectations.
We undertake readership-wide surveys every 3 years as a way of understanding the breadth of readers' views and to feed into our strategic planning. We undertake localised reader-specific surveys of particular groups of readers to assess specific services or feed into local decision-making. You can see details of the changes we made as a result of the reader surveys on the 'You said, we did' page.
Reader Survey 2025
A little survey, a big result!
The Bodleian Libraries invited all members of the University of Oxford and all Bodleian cardholders to share their feedback about the Libraries by completing a short online Reader Survey.
The survey was open from 27 January – 24 February 2025, and was for all readers who have used the online collections, services, or the physical libraries across Oxford. Readers were asked to share their views on areas such as the provision of information resources, the libraries as a space for study, how staff interact with readers, information skills and support, and their overall satisfaction with library support for research, teaching and learning.
